Effective Date: August 1, 2024
1. Introduction
At Web Growthify, we strive to ensure our clients are satisfied with our web design and digital marketing services. This Refunds Policy outlines the conditions and procedures for requesting refunds, ensuring transparency and fairness for both our customers and our business.
2. Eligibility for Refunds
Refunds are available under the following conditions:
- Project Cancellation: If you cancel the project before any work has commenced, you are eligible for a full refund.
- Non-Delivery of Service: If Web Growthify fails to deliver the agreed-upon services within the specified timeframe, you may be eligible for a partial or full refund, depending on the circumstances.
- Service Dissatisfaction: If you are not satisfied with the services provided, you may request a refund within 30 days of project completion. Refund eligibility will be evaluated based on the scope of work completed and the reasons for dissatisfaction.
3. Refund Process
To initiate a refund, please follow these steps:
- Contact Us: Send an email to webgrowthify@gmail.com with your name, project details, and the reason for your refund request.
- Evaluation: Our team will review your request and evaluate the eligibility based on the conditions outlined in this policy.
- Decision: We will notify you of our decision within 10 business days. If approved, the refund will be processed as per the conditions mentioned.
4. Refund Conditions
Refunds will be subject to the following conditions:
- Partial Refunds: If work has commenced but not completed, partial refunds may be issued based on the amount of work completed.
- Non-Refundable Fees: Certain costs such as third-party service fees, transaction fees, and other non-recoverable expenses may be deducted from the refund amount.
- No Refunds for Completed Projects: Once a project is completed and approved by you, no refunds will be issued.
5. Timeframes for Refunds
- Full Refunds: Processed within 7-10 business days from the approval date.
- Partial Refunds: Processed within 10-15 business days from the approval date.
6. Customer Support
For any questions or concerns regarding our refunds policy or to initiate a refund, please contact our customer support team:
Web Growthify
Hyderabad, Telangana, India
Email: webgrowthify@gmail.com
7. Changes to This Policy
Web Growthify reserves the right to update or modify this Refunds Policy at any time. Any changes will be posted on this page with an updated effective date.
8. Acceptance of This Policy
By engaging our services, you acknowledge that you have read and understood this Refunds Policy.
Thank you for choosing Web Growthify for your web design and digital marketing needs. We appreciate your business and aim to provide the highest level of service.
